Please read the following  to insure you are prepared for you training session.

Covid Regulations

Please sanitise your hands prior to  & following the session 

Please refrain from touching any equipment unless instructed  - fences/gates etc 

If working near our animals please refrain from touching them for the time being 

Please take poo bags home with you - we usually have a bin but not using it at the moment

Be sure to bring along with you your own equipment

Please bring along following items

  • High Value Treats- this must be something your dog just desires (Homemade Liver Cake, Hot Dogs, Cheese, Cooked Chicken, Ham, Beef) Also bring along some plain kibble (low category reward)

  • A pouch/bum-bag to hold your treats in, the type that goes around your waist or clips to your belt or if you have a jacket with a pocket in that you can get your hand in and out of easily.

  • Toys – preferably 2 (one should be a favourite toy)

    • A plain flat collar and a leash with a handle, harness preferable for puppies.  (No choke chains, prong collars, slip leads or extendable/flexi leads in training please *slip acceptable for gundog classes only))

  Puppy Group Class

In addition to the above please bring with you the following items.

Please bring along a flat bed or mat for your puppy to lie on. Teaching them to ‘settle’ is a big part of puppy culture.

A kong or chew is helpful to encourage calm behaviour

Gundog Training

Please bring along to training at least one high value toy (preferably two), a whistle (preferably Acme210.5 or 211) and high value training treats.  You may also need a bag or dummy vest.

Gundog sessions, recall, social walks and leash work will be held outdoors. Please dress accordingly including suitable footwear, particularly during the winter months.

Home Visits

Please ensure your dog has a quiet time beforehand - no excessive exercise.

Please do not feed your dog or puppy within a few hours prior to the session. As a reward-based trainer, I use food rewards as a big part of my training.

If your dog is has issues with new people and/or is uncomfortable with strangers entering the home, please secure your dog prior to my arrival. In some instances it is best to discuss the dog in depth prior to meeting him/her.

Cancellation Policy

Prior to booking a training place with me, please consider your availability and schedule. Upon booking I reserve a spot for you in a class of limited numbers or a slot with limited availability during daylight saving.. If you wish to cancel a class space I require 7 working days’ notice in order to refund your class fee. As of Dec 2020 Wix do not refund transaction charges to business owners, hence 10% will be deducted for administration charges. This also applies to private training sessions. 

If you wish to cancel or reschedule a private training space I require 48hrs notice. I will always do my best to reallocate your time slot, however this is not always possible and results in loss of income.

Unfortunately, I am unable to refund if a cancellation is made after this time, nor a can I issue partial refunds for missed classes or transfer the funds towards other services offered. If you or your dog is unable to attend due to an injury or illness during your course, I will do our best to find you a space in a suitable class; but this cannot be guaranteed. If I cancel a class, you will receive a full refund except for circumstances beyond my control i.e. adverse weather conditions. In the event of adverse weather conditions please check your emails or call ahead before setting off for your session. Weather updates will also be posted via social media.

 

Directions

Parking instructions and accurate postcode issued the evening before your first session. 

Please try to arrive as close to your time slot as possible; whilst I understand delays are inevitable and cannot be avoided, this may mean I am unable to carry out your full session. Likewise, I appreciate your patience if you arrive early. Please do not open the yard gate if it is closed upon your arrival.  If you are more than 15 minutes late , your session will be voided.

Please ensure your dog has a quiet time beforehand class/training  - no excessive exercise.

Please clean up after your dog, poo bins are provided